Frequently Asked Question's
Which credit cards do you accept?
How soon can I have service
What will the repair cost me?
Can you repair my appliance when you first visit my home?
What happens if the part I special ordered is not available?
Answers to those FAQs
Which credit cards do you accept?
Visa and Mastercard are accepted, as well as debit cards which bear the Visa or Mastercard logo. Back to Top
How soon can I have service?
You can have SERVICE TODAY if you schedule an appointment by 10:30 am. If
you call after 10:30 am we will do our best to schedule your appointment for
today, but will certainly schedule the appointment for tomorrow. Back
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What will the repair cost me?
There is a minimum service charge to diagnosis the problem with your
appliance. Our customer service representatives will advise you of the
service charge when you schedule the appointment. Our experienced
technicians will diagnosis the problem and advise you of the actual cost to
repair your appliance before completing a repair. Once we repair your
appliance, you pay only the cost of the repair and the minimum service
charge is waived. Back
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Can you repair my appliance
when you first visit my home?
All our vehicles are stocked with
parts for the most common repairs. Should we need to special order a part to
complete your repair, you will not pay extra for the repair and we usually
can complete the repair within 3-7 days.
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What happens if the part I
special ordered is not available within 3-7 days?
Our vendors
ship parts before the estimated delivery in the vast majority of cases. On
occasion, however, an order may be delayed due to availability or other
circumstances. In the unlikely event there is a change or delay in filling
your order, we will notify you via phone, postal mail or email. We know that
this can be inconvenient, and we will offer you to BACKORDER the part and
estimate a new delivery date. You can wait for the new delivery date, or
cancel for a refund of you deposit less the minimum service charge at any
time prior to shipment.
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2600 E. Anaheim St. Long Beach CA 90804 - (562) 239-3760